Solutions For Every Industry

BotDesk adapts to your industry's unique needs. Our AI-powered platform helps businesses deliver exceptional support and scale efficiently.

Industries

Built For Your Business

Tailored solutions for different sectors and use cases

E-commerce & Retail

Automate order tracking, returns, product recommendations, and customer inquiries 24/7. Reduce support costs while improving customer satisfaction.

Common use cases:

  • Real-time order status and shipping updates
  • Automated return and refund processing
  • Product recommendations based on browsing history
  • Inventory availability checks
  • Cart abandonment recovery
  • Size and fit guidance
Shopify, Stripe, Google Analytics

SaaS & Technology

Reduce support tickets by automating onboarding, troubleshooting, and feature explanations. Help users get value faster.

Common use cases:

  • Interactive product onboarding and tutorials
  • Technical troubleshooting and error resolution
  • Feature documentation and how-to guides
  • API support and developer resources
  • Billing and subscription management
  • Account setup and configuration
HubSpot, Stripe, Sheets, Slack

Real Estate

Qualify leads, schedule viewings, and answer property questions instantly. Convert more inquiries into viewings with 24/7 availability.

Common use cases:

  • Lead qualification and scoring
  • Automated viewing scheduling
  • Property information and specifications
  • Neighborhood and amenities details
  • Mortgage calculator and financing info
  • Document collection and verification
Calendar, Gmail, HubSpot

Healthcare & Wellness

Manage appointment scheduling, patient inquiries, and health information securely. Reduce no-shows and improve patient satisfaction.

Common use cases:

  • Appointment booking and reminders
  • Symptom checking and triage
  • Insurance and billing inquiries
  • Prescription refill requests
  • Patient education and resources
  • Post-visit follow-ups
GDPR compliant

Education & Training

Support students with course information, enrollment, and academic queries. Provide 24/7 assistance for learning management systems.

Common use cases:

  • Course catalog and program information
  • Enrollment and registration assistance
  • Academic calendar and deadlines
  • Financial aid and scholarship info
  • Campus facilities and resources
  • Student portal navigation
Multi-language, 24/7

Travel & Hospitality

Handle bookings, reservations, and travel inquiries across multiple channels. Provide instant responses in multiple languages.

Common use cases:

  • Booking and reservation management
  • Check-in and check-out assistance
  • Room service and amenities requests
  • Local recommendations and directions
  • Cancellation and modification policies
  • Loyalty program information
Calendar, WhatsApp, Messenger

Financial Services

Provide instant answers to banking, insurance, and investment queries. Automate account inquiries and transaction support.

Common use cases:

  • Account balance and transaction history
  • Card activation and replacement
  • Loan and mortgage information
  • Fraud detection and reporting
  • Investment portfolio updates
  • Branch and ATM locator
End-to-end encryption

Customer Support Teams

Empower your support team with AI assistance. Reduce response times, handle more inquiries, and improve customer satisfaction.

Common use cases:

  • AI-assisted responses and suggestions
  • Automatic ticket categorization
  • Knowledge base search and retrieval
  • Sentiment analysis and escalation
  • Performance analytics and insights
  • Team collaboration and handoffs
Unified inbox, Analytics

Don't see your industry?

BotDesk is flexible and can be customized for any business. Our platform adapts to your specific workflows, integrations, and customer support needs.

Contact Sales